Step 9: Collecting information on performance

The monitoring system with its indicators and description of who will measure what at which intervals (or for how long) allows you to collect information in a systematic way. Once collected, the information can be aggregated and synthesised if necessary and then be analysed.

Information gathering happens at regular intervals (daily, weekly, monthly, every 3 or 6 months or sometimes once a year) or every time an activity occurs. Sometimes this happens by going over the whole list of indicators and establishing the situation for every indicator at that moment, for instance during a monitoring mission. In this case you will get a set of information (data) at a given point in time. By putting this information in a table and adding new columns for consecutive sets, you will be able to see the evolution.

In other cases information gathering for different indicators happens at different moments and you don’t measure the whole set of indicators each time.